At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
The Hospital Manager is responsible for the efficient and successful functionality and daily operations of the veterinary hospital, diagnostic lab, and necropsy. This position leads the team of veterinary support staff, including the diagnostic lab techs & veterinary technicians, and is responsible of the team’s schedules, trainings, and development.
This position oversees the activities of the team and monitors the inventory of laboratory, pharmacy, surgical, medical, and necropsy supplies and equipment. The Hospital Manager also ensures compliance and standards are met with regulatory and accrediting bodies such as AZA, OSHA, DEA, State Radiation, etc. The Hospital Manager is integral to the maintenance of SeaWorld’s high animal welfare standards and to the advancement of the field and science of marine animal health. This role will support and participate in the animal welfare program and play an active role in research opportunities.
Principal Duties & Responsibilities
Leadership, Safety and Guest Satisfaction:
Assist with development and implementation of team member & department goals
Communicate professionally and openly within zoo and park-wide staff
Be a liaison between veterinarians and support staff
Demonstrate a commitment to company values and safety
Depending on qualifications, participate in medical and laboratory procedures
Maintain a clear understanding of safety SOPs and ensure compliance from support staff
Staff Development & Supervision:
Responsible for staff development, coaching, goal setting, training, & promoting continuing education
Promote a positive team environment
Provide regular feedback, facilitate regular staff meetings, & conduct performance reviews
Participate in hiring & on-boarding of veterinary staff
Responsible for scheduling of area employees
Provide conflict mediation & resolution when necessary
Develop and promote employee recognition and motivation
Acquire and maintain knowledge of corporate employee policies and departmental SOPs.
Conduct team meetings and attend zoo leadership meetings
Hospital Operations
Responsible for maintaining the inventory of laboratory, pharmacy, surgical, medical, and necropsy supplies and equipment
Plans, coordinates and monitors the maintenance schedule for laboratory & medical equipment, inventory of testing material and components, and sanitation of laboratory area
Prepare, implement, & monitor annual budget, including monthly projections & accrurals
Ensure hospital compliance with regulatory agencies & standards such as AZA, OSHA, DEA, State of Texas, etc.
Identifies critical vendors, creates & maintains blanket purchase orders, tracks invoicing, maintains point of contact with vendors as well as SeaWorld finance & procurement team
Facilitate wildlife rehabilitation program
Provide leadership support & workflow evaluation for veterinary laboratory and medical procedures not limited to analyses of hematology, chemistry, microbiology, mycology, parasitology, urinalysis, cytology, water chemistry, anesthesia, & diagnostic imaging.
Develop knowledge and ability to act as back-up registrar (e.g., permit acquisition, local/state/federal regulation, licensing)
Maintain equipment warranties, service contracts, and equipment maintenance
Coordinate with the education department regarding scheduling and implementation of programming needs
Ability to utilize computerized medical record keeping system, evaluate & approve lab results and medical record entries
Develops, evaluates, implements, & ensures compliance of departmental SOPs
Position Requirements
Required Education
Bachelor’s Degree in Clinical lab Science, Veterinary Technology, management or science related field
Professional certification as a ASCP Certified Medical Technologist, Licensed Veterinary Technician, or Certified Veterinary Practice Manager
Essential
Five years of experience in a veterinary or clinical laboratory field
Three years minimum experience in a manager or supervisory position demonstrating superior leadership & teamwork skills
Excellent written and verbal English communication skills
Ability to be flexible and adapt quickly as the needs of the animal collection develop
In-depth and current knowledge of laboratory equipment and technologies
Proficient with computer application, including in MS Office & medical record systems
Excellent Mathematical skills
Excellent interpersonal skills
Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays
Physical requirements include: Able to lift, carry, push, pull up to 50 lbs extensive walking or standing indoors or outdoors; tasks that involve repetitive motions such as bending, stooping, or lifting
Preferred
Previous laboratory & veterinary experience in AZA accredited zoological facility
Ability to interact with media, zoo employees and guests and appropriately represent the company
Previous experience with budget software (SAP) and medical records (TRACKS)
Advance knowledge in laboratory analysis
Conservation oriented
Computer skills including Microsoft Office applications
To APPLY:
Visit our website: https://www.myworkday.com/seaworldentertainment/d/inst/15$158872/9925$11626.htmld
The perks of the position:
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401K Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Tuition Reimbursement
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.